Yes I am still alive but lacking in anything to write about lately. So here are a couple of random library thoughts that might give you (and me) something to chew on.
First up: I literally came upon this post minutes ago. Lauren from the UK gave me some great ideas about library service to those that would put us out of business. I like the advocacy and some key points when we are talking about library service with the general public. Read about it here.
Next: I have been thinking about how tired all my librarian friends sound on the blogs, twitter, etc. Budgets, cranky patrons, and stress in general have everyone on edge. I will be the first to say I get furious with my fellow librarians who are fed up with the public service aspect. Yes, it is horrible sometimes, but that is the job. I used to wait tables in high school and college and I have always felt that job was the best training for front line reference work than any class in library school. Yes, there will always be people that are rude, stupid and as awful as any creature called human can be. There will also be crying babies, lecherous old men/women, parents doing their "gifted" child's homework, pervs, freaks and other assorted crazies. (I won't even add a comment on how we also all probably work with someone that is less than human.) That is the job and they also deserve your best. I suggest following some blogs or twitter folk that will make you laugh at the crazy stuff and maybe blow off some steam. Here are a few that are just for laughs and will remind you that you are not alone in the world of public service.
(The Customer is) not always right.
A Librarian's Guide to Etiquette
Love the Liberry
Tales from Library Land
Of course Holly would kill me if I didn't pitch Awful Library Books as a possible diversion.
Now stock your desk drawers with chocolate and other treats as you bravely face the day.